Professional Support to Ensure Your Ongoing Success
Clay Tablet is focused on creating world-class software solutions ready to meet the most demanding translation process challenges. And while all solutions are designed to be as quick and simple to implement as possible – clients who are new to the translation process or integration approach sometimes need a bit more help to ensure a successful implementation. Clay Tablet and our world-wide network of implementation, consulting and translation partners are here to help.
Clay Tablet offers a comprehensive support program to back you up, ensuring we’ll respond quickly to help fix anything that comes up.
While Clay Tablet is often a plug-and-play implementation, sometimes a bit more is needed. From pre-implementation process analysis to custom development and fine-tuning, we're here to work with our partners, your translation service providers and other professionals, to create the right solution for your translation process needs.
Technical documentation, including Installation and Configuration guides, is available for more technical clients who have specific questions about the core technologies of Clay Tablet, and how best to configure them for optimal performance.
Clay Tablet Connectors are easy to implement and put to work so you can get going with your translation projects fast. Of course, there’s nothing like live demonstrations and hands-on instruction to get you up to speed without breaking a sweat. That’s where the training services come in - offering different levels depending on your needs. You will always get training tailored just for you.
In order to ensure quality services and customer care is delivered to our clients by our partners, each Clay Tablet partner is fully trained and supported. Channel partners also have extensive and exclusive access to all the support services from Clay Tablet to ensure they’re able to meet client requirements at any time.